Privacy Policy ENERGY SYSTEM INDIA

Effective Date: September 2026

At ESIV.in, we respect your privacy and are committed to protecting the personal information you may provide while using our website.

This Privacy Policy explains what information we may collect, how we may use it, and how we protect your information when you visit or interact with ESIV.in.

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Company or organisation name
  • Email address
  • Phone or WhatsApp number
  • Product or battery requirements
  • Enquiry details
  • Technical requirements provided for customised battery packs
  • Information submitted through contact or enquiry forms

We may also collect certain technical information automatically, such as browser type, device information, IP address, pages visited and general website usage information.

2. How We Use Your Information

Information provided by you may be used to:

  • Respond to your enquiries and requests.
  • Provide product information and quotations.
  • Understand your battery requirements.
  • Discuss customised battery pack requirements.
  • Communicate with you through phone, email or WhatsApp.
  • Improve our website, products and services.
  • Maintain website security and prevent misuse.
  • Comply with applicable legal requirements.

We do not intend to use your personal information for purposes unrelated to the services or enquiries for which it was provided, except where required or permitted by applicable law.

3. WhatsApp Communication

Our website may contain WhatsApp buttons that allow you to contact us directly.

When you choose to communicate with us through WhatsApp, your communication will also be subject to WhatsApp’s own terms and privacy practices.

Information you voluntarily provide through WhatsApp, such as your name, phone number, product requirements or enquiry details, may be used by us to respond to your request and provide relevant business information.

4. Contact Forms and Enquiries

If you submit information through a contact or enquiry form on ESIV.in, we may use the information provided to respond to your enquiry.

Please avoid submitting sensitive personal information that is not necessary for your enquiry.

5. Cookies

ESIV.in may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

Cookies may help us understand which pages visitors use and how visitors interact with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Website Analytics

We may use analytics or similar tools to understand general website traffic and visitor behaviour.

This information may include pages visited, approximate location, device type, browser information and other general usage information.

Analytics information is primarily used to improve website performance, content and user experience.

7. Third-Party Services

ESIV.in may use third-party services or platforms for purposes such as website analytics, communication, hosting, security, embedded content or other website functionality.

These third-party services may process certain information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services when you interact with them through our website.

8. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary to:

  • Respond to your enquiry.
  • Provide requested products or services.
  • Work with service providers supporting our business or website.
  • Comply with applicable laws, regulations or legal processes.
  • Protect our website, business, users or legal rights.

Any information shared for business purposes will be handled as reasonably necessary for the relevant purpose.

9. Data Security

We take reasonable measures to protect information provided through our website from unauthorised access, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain business records, resolve disputes, comply with legal obligations or protect our legitimate business interests.

The retention period may vary depending on the type and purpose of the information.

11. External Links

Our website may contain links to other websites or third-party platforms.

ESIV.in is not responsible for the privacy practices, content or security of external websites.

We encourage visitors to review the privacy policy of any third-party website they choose to visit.

12. Children’s Privacy

ESIV.in is intended primarily for general business and informational purposes.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be considered.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information held by us.

You may contact us if you have questions about the personal information you have provided to us or wish to make a privacy-related request.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised effective date.

We encourage visitors to review this page periodically for the latest information.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact us through the Contact Us page of our website.

Website: ESIV.in

Company: ENERGY SYSTEM INDIA

Location: Delhi, India